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~person:"Åberg, Annika"
~subject:"Firmenkundengeschäft"
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Industrial marketing management : the international journal for industrial and high-tech firms
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Communicative skills that support value creation : a study of B2B interactions between customers and customer service representatives
Salomonson, Nicklas
;
Åberg, Annika
;
Allwood, Jens
- In:
Industrial marketing management : the international …
41
(
2012
)
1
,
pp. 145-155
Persistent link: https://www.econbiz.de/10009513202
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