//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Aflaki, Sam"
~type_genre:"Fallstudie"
~type_genre:"Working Paper"
~type_genre:"Übersichtsarbeit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kundenmanagement"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
4
Dienstleistungsmanagement
4
Dienstleistungsqualität
4
Relationship marketing
4
Service management
4
Service quality
4
Customer value
2
Flexibility
2
Flexibilität
2
Kundenwert
2
Customer satisfaction
1
Customer service
1
Employee retention
1
Human Resource Management
1
Kundenservice
1
Kundenzufriedenheit
1
Mitarbeiterbindung
1
Personalmanagement
1
USA
1
United States
1
more ...
less ...
Online availability
All
Free
4
Type of publication
All
Book / Working Paper
4
Type of publication (narrower categories)
All
Fallstudie
Working Paper
Übersichtsarbeit
Arbeitspapier
4
Graue Literatur
4
Non-commercial literature
4
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
4
Author
All
Aflaki, Sam
Van den Poel, Dirk
27
Homburg, Christian
23
Bauer, Hans H.
17
Bruhn, Manfred
12
Piller, Frank T.
11
Bayón, Tomás
8
Murphy, Brian B.
7
Wangenheim, Florian von
7
Burmann, Christoph
6
Degryse, Hans
6
Hammerschmidt, Maik
6
Levy, Daniel C.
6
Reichwald, Ralf
6
Smith, Alan D.
6
Spiller, Achim
6
Young, Andrew T.
6
Elhauge, Einer
5
Helmig, Bernd
5
Hollensen, Svend
5
Kreutzer, Ralf T.
5
Leimstoll, Uwe
5
Maguiness, Paul
5
Neslin, Scott A.
5
Odekerken-Schröder, Gaby
5
Oehler, Andreas
5
Pescott, Chris
5
Strandvik, Tore
5
Sudhir, K.
5
Zaugg, Alexandra Daniela
5
Alioski, Adrian
4
Ascarza, Eva
4
Baecke, Philippe
4
Bouckaert, Jan
4
Corsten, Hans
4
Enke, Margit
4
Helm, Roland
4
Hoyer, Wayne D.
4
Ihl, Christoph
4
Krafft, Manfred
4
more ...
less ...
Published in...
All
Faculty & research / Insead : working paper series
4
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
-
2013
-
Rev. vers. of 2012/42/DS
Persistent link: https://www.econbiz.de/10009785999
Saved in:
2
Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
-
2012
-
2. rev. vers. of 2011/80/DS
Persistent link: https://www.econbiz.de/10009625502
Saved in:
3
Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
-
2011
-
Rev. vers. of 2010/32/DS
Persistent link: https://www.econbiz.de/10009357252
Saved in:
4
Managing satisfaction in relationships over time
Aflaki, Sam
;
Popescu, Ioana
-
2010
Persistent link: https://www.econbiz.de/10008807683
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->