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~person:"Akdag, Hatice Camgöz"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Akdag, Hatice Camgöz
Devesh, Sonal
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The TQM journal : the international review of organizational improvement
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Strategic positioning and quality determinants in banking service
Akdag, Hatice Camgöz
;
Zineldin, Mosad
- In:
The TQM journal : the international review of …
23
(
2011
)
4
,
pp. 446-457
Persistent link: https://www.econbiz.de/10009247530
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