Nuseir, Mohammed T.; Akroush, Mamoun N.; Mahadin, Bushra K. - In: International Journal of Services, Economics and Management 2 (2010) 1, pp. 80-108
The aim of this research is to examine the relationship between the e-service quality dimensions and customer … research findings indicate that e-service quality dimensions such as website attributes, reliability, perceived risk … individually. The findings also indicate that the strongest predictors, based on beta values, of e-service quality dimensions on …