//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Aksoy, Lerzan"
~person:"Heiens, Richard A."
~subject:"Kundenzufriedenheit"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Marktanteil"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Market share
5
Marktanteil
5
market share
3
Beziehungsmarketing
2
Consumer behaviour
2
Customer satisfaction
2
Konsumentenverhalten
2
Marketing
2
Relationship marketing
2
Air transport
1
Airline
1
Competitive strategy
1
Cooperative bank
1
Credit unions
1
Dienstleistungsqualität
1
Double jeopardy
1
Emerging economies
1
Firm performance
1
Fluggesellschaft
1
Genossenschaftsbank
1
International marketing
1
Internationales Marketing
1
Kuwait
1
Lieferantenmanagement
1
Luftverkehr
1
Marketing management
1
Marketing strategy
1
Marketingmanagement
1
Miles and Sno typology
1
Multinationales Unternehmen
1
National culture
1
Nationalkultur
1
Porter typology
1
Relative metrics
1
Satisfaction
1
Schwellenländer
1
Service quality
1
Share of wallet
1
Strategic fit
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Aksoy, Lerzan
Heiens, Richard A.
Keiningham, Timothy
2
Al-Wugayan, Adel A. A.
1
Allsopp, Jason
1
Baqer, Samar M.
1
Barac, Zoran
1
Becerril-Arreola, Rafael
1
Buoye, Alexander
1
Fornell, Claes
1
Kabadayi, Sertan
1
Kleshchelski, Isaac
1
Leuschner, Rudolf
1
Loureiro, Yuliya Komarova
1
Martinovic, Maja
1
Morgan, Neil A.
1
Morgeson, Forrest V.
1
Nejad, Mohammad G.
1
Piric, Valentina
1
Pleshko, Larry P.
1
Rego, Lopo L.
1
Rogers, Dale S.
1
Rudi, Alireza Jabbari
1
Seldin, Daniel
1
Shah, Abhay
1
Sokolinskiy, Oleg
1
Sopranzetti, Ben J.
1
Srinivasan, Raji
1
Vincent, Nicolas
1
Williams, Luke
1
Zhou, Chen
1
more ...
less ...
Published in...
All
Journal of service management
1
Journal of service research : JSR
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Is share of wallet exclusively about making customers happy or having more customers? : exploring the relationship between satisfaction and double jeopardy
Buoye, Alexander
;
Loureiro, Yuliya Komarova
;
Kabadayi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 434-459
Persistent link: https://www.econbiz.de/10011563591
Saved in:
2
Service failure severity, customer satisfaction, and market share : an examination of the airline industry
Keiningham, Timothy
;
Morgeson, Forrest V.
;
Aksoy, Lerzan
; …
- In:
Journal of service research : JSR
17
(
2014
)
4
,
pp. 415-431
Persistent link: https://www.econbiz.de/10010432163
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->