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~person:"Aksoy, Lerzan"
~type_genre:"Article"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Reprint"
~type_genre:"Working Paper"
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Search: subject_exact:"Customer retention"
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Beziehungsmarketing
2
Consumer behaviour
2
Customer retention
2
Konsumentenverhalten
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Kundenbindung
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Relationship marketing
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Satisfaction
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Consumer loyalty
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Frictionless
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Aksoy, Lerzan
Prentice, Catherine
4
Rodríguez del Bosque, Ignacio A.
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3
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Anber Abraheem Shlash Mohammad
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Chen McCain, Shiang-Lih
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Chintagunta, Pradeep K.
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Journal of business research : JBR
1
Journal of retailing and consumer services
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ECONIS (ZBW)
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The practitioners' path to customer loyalty : memorable experiences or frictionless experiences?
Williams, Luke
;
Buoye, Alexander
;
Keiningham, Timothy
; …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012305912
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2
Does loyalty span domains? : examining the relationship between consumer loyalty, other loyalties and happiness
Aksoy, Lerzan
;
Keiningham, Timothy
;
Buoye, Alexander
; …
- In:
Journal of business research : JBR
68
(
2015
)
12
,
pp. 2464-2476
Persistent link: https://www.econbiz.de/10011399506
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