Aws Al-Okaily; Al-Okaily, Manaf; Teoh, Ai Ping; … - In: Cogent business & management 8 (2021) 1, pp. 1-16
One substantial issue that is still unexplored enough in the academic literature is user satisfaction antecedents in … user satisfaction, as well as the influence of perceived usefulness on user satisfaction. This research was done using a … relationship between service quality and user satisfaction, which was insignificant. This research is the first of its kind to test …