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~person:"Al-dweeri, Rami M. O. O."
~person:"Cossío-Silva, Francisco-José"
~subject:"Customer retention"
~subject:"Kundenzufriedenheit"
~type_genre:"Aufsatz in Zeitschrift"
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Customer retention
Kundenzufriedenheit
Beziehungsmarketing
2
Relationship marketing
2
Attitudinal loyalty
1
Behavioral loyalty
1
Betriebliche Wertschöpfung
1
Consumer behaviour
1
Customer integration
1
Customer loyalty
1
Customer satisfaction
1
Customer value
1
Dienstleistungsqualität
1
E-commerce
1
Electronic Commerce
1
Konsumentenverhalten
1
Kundenbindung
1
Kundenintegration
1
Kundenwert
1
Postal sector
1
Postsektor
1
Service quality
1
Value co-creation
1
Value creation
1
attitudinal loyalty
1
behavioural loyalty
1
electronic services quality
1
postal servies
1
satisfaction
1
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Aufsatz in Zeitschrift
Article in journal
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English
2
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Al-dweeri, Rami M. O. O.
Cossío-Silva, Francisco-José
Izogo, Ernest Emeka
2
Prentice, Catherine
2
Quach, Sara
2
Thaichon, Paramaporn
2
Abu Bakar bin Abdul Hamid
1
Afridi, Sajjad Ahmad
1
Agarwal, Kirti
1
Agyeiwaah, Elizabeth
1
Ahmad, Bilal
1
Akbar, Muhammad Imad Ud Din
1
Ali Abdul Hamid
1
Alireza Roustasekehravani
1
Almomani, Hamzeh Q.
1
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1
Arzaqi, Zam
1
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1
Batool, Saima
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1
Coetzee, Alex
1
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1
Confente, Ilenia
1
Dayour, Frederick
1
Deitz, George D.
1
Esfidani, Mohammad Rahim
1
Georgi, Dominik
1
Gul, Sajida
1
Gulfraz, Muhammad Bilal
1
Hafezniya, Hanieh
1
Haider, Maqsood
1
Hamid, Abu Bakar Abdul
1
Hamid, Ali Abdul
1
Jabarzadeh, Younis
1
Jaiswal, Anand Kumar
1
Jamshidi, Dariyoush
1
Jebarajakirthy, Charles
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Published in...
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Journal of business research : JBR
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
2
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Value co-creation and customer loyalty
Cossío-Silva, Francisco-José
;
Revilla Camacho, Maria …
- In:
Journal of business research : JBR
69
(
2016
)
5
,
pp. 1621-1625
Persistent link: https://www.econbiz.de/10011450438
Saved in:
2
The influence of electronic service quality on loyalty in postal services : the mediating role of satisfaction
Águila-Obra, Ana Rosa del
;
Padilla-Meléndez, Antonio
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
10
,
pp. 1111-1123
Persistent link: https://www.econbiz.de/10009793746
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