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~person:"Alter, Steven"
~subject:"Dienstleistungsmanagement"
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Alter, Steven
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Service systems and service-dominant logic : partners or distant cousins?
Alter, Steven
- In:
Journal of relationship marketing : innovations & …
9
(
2010
)
2
,
pp. 98-115
Persistent link: https://www.econbiz.de/10003994886
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