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~person:"Altinay, Levent"
~person:"Dahlgaard-Park, Su Mi"
~type_genre:"Collection of articles of several authors"
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Dienstleistungsqualität
4
Service quality
4
Beziehungsmarketing
3
Customer satisfaction
3
Kundenzufriedenheit
3
Relationship marketing
3
Dienstleistungssektor
2
Service industry
2
Brand image
1
Consumer behaviour
1
Customer integration
1
Dienstleistungsmanagement
1
Konsumentenverhalten
1
Kundenintegration
1
Lieferantenmanagement
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Markenimage
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Quality management
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Qualitätsmanagement
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Service management
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Supplier relationship management
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Welt
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Collection of articles of several authors
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Sammelwerk
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Nachschlagewerk
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Reference book
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English
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Altinay, Levent
Dahlgaard-Park, Su Mi
Schreier, Gerhard
6
Bruhn, Manfred
4
Baron, Steve
3
Gouthier, Matthias
3
Stauss, Bernd
3
Bieger, Thomas
2
Crew, Michael A.
2
Dahlgaard, Jens Jörn
2
Dormont, Brigitte
2
Gleich, Ronald
2
Gonser, Nicole
2
Hopbach, Achim
2
Klusen, Norbert
2
Knabner, Klaus
2
Kumar, Raj
2
Milcent, Carine
2
Moormann, Jürgen
2
Ozuem, Wilson
2
Panwar, Upendra Singh
2
Prybutok, Victor R.
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Ray, Nilanjan
2
Weiermair, Klaus
2
Wille, Eberhard
2
Abele, Hanns
1
Abfalter, Dagmar
1
Achenbach, Wieland
1
Aebi, Max
1
Agbejule, Adebayo
1
Ahenkan, Albert
1
Ahlert, Martin
1
Aichberger, Ingrid
1
Akca, Naciye
1
Akee, Randall
1
Amin, Muslim
1
Andersen, Hanfried H.
1
Angelescu Naqvi, Ramona
1
Arens, Evi
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Asutay, Mehmet
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
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ECONIS (ZBW)
4
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Enhancing customer experience in the service industry : a global perspective
Altinay, Levent
(
ed.
);
Poudel, Surya
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011419571
Saved in:
2
Special issue: Relationship quality and customer satisfaction in service contexts
Dahlgaard-Park, Su Mi
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10010125957
Saved in:
3
Special issue: Quality of services
Dahlgaard-Park, Su Mi
(
contributor
)
-
2012
Persistent link: https://www.econbiz.de/10009687563
Saved in:
4
Special issue: From value creation to customer satisfaction loyalty and brand equity
Dahlgaard-Park, Su Mi
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009504085
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