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~person:"Antony, Jiju"
~person:"Bouncken, Ricarda B."
~person:"Ezziane, Zoheir"
~subject:"Service quality"
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Service quality
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3
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Antony, Jiju
Bouncken, Ricarda B.
Ezziane, Zoheir
Pfannstiel, Mario A.
4
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Dienstleistungsmanagement im Krankenhaus ; 1
1
Dienstleistungsmanagement im Krankenhaus ; 2
1
Journal of health organization and management
1
Springer-Gabler Research
1
Total quality management & business excellence
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ECONIS (ZBW)
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Reducing pharmacy medication errors using Lean Six Sigma : a Thai hospital case study
Trakulsunti, Yaifa
;
Antony, Jiju
;
Edgeman, Rick
; …
- In:
Total quality management & business excellence
33
(
2022
)
6
,
pp. 664-682
Persistent link: https://www.econbiz.de/10013166910
Saved in:
2
Determinanten der Krankenhausproduktivität
Reuschl, Andreas J.
;
Bouncken, Ricarda B.
-
2014
Persistent link: https://www.econbiz.de/10010375883
Saved in:
3
Dienstleistungsmanagement im Krankenhaus : Prozesse, Produktivität, Diversität
Bouncken, Ricarda B.
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10009782194
Saved in:
4
Methoden und Konzepte zur Produktivitätsermittlung in Krankenhäusern auf dem Prüfstand
Reuschl, Andreas J.
;
Bouncken, Ricarda B.
-
2013
Persistent link: https://www.econbiz.de/10009783167
Saved in:
5
Building effective clinical teams in healthcare
Ezziane, Zoheir
;
Maruthappu, Mahiben
;
Gawn, Lynsey
; …
- In:
Journal of health organization and management
26
(
2012
)
4
,
pp. 428-436
Persistent link: https://www.econbiz.de/10009663474
Saved in:
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