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~person:"Antony, Jiju"
~person:"Vrontis, Demetris"
~subject:"Health care"
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Antony, Jiju
Vrontis, Demetris
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Reducing medication errors using LSS Methodology : a systematic
literature
review
and key findings
Trakulsunti, Yaifa
;
Antony, Jiju
;
Ghadge, Abhijeet
; …
- In:
Total quality management & business excellence
31
(
2020
)
5
,
pp. 550-568
Persistent link: https://www.econbiz.de/10012256630
Saved in:
2
The application of Kano model in the healthcare industry : a systematic
literature
review
Materla, Tejaswi
;
Cudney, Elizabeth A.
;
Antony, Jiju
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 660-681
Persistent link: https://www.econbiz.de/10012199777
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