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~person:"Arnold, Marlen"
~person:"Chen, Tom"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Bibliographie enthalten"
~type_genre:"Collection of articles of several authors"
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Search: subject_exact:"Customer integration"
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Customer integration
6
Kundenintegration
6
Beziehungsmarketing
3
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2
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2
USA
2
United States
2
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Arnold, Marlen
Chen, Tom
Hollebeek, Linda D.
23
Hippel, Eric von
16
Füller, Johann
13
Brodie, Roderick J.
12
Hajli, Nick
11
Herstatt, Cornelius
11
De Jong, Jeroen P. J.
10
Edvardsson, Bo
10
Rahman, Zillur
10
Witell, Lars
10
Brem, Alexander
9
Conduit, Jodie
9
Ramaswamy, Venkatram
9
Roy, Sanjit
9
Schreier, Martin
9
Harrigan, Paul
8
Jaakkola, Elina
8
Le Nguyen Hau
8
Leimeister, Jan Marco
8
Bruhn, Manfred
7
Cova, Bernard
7
Hughes, Tim
7
Hyysalo, Sampsa
7
Ind, Nicholas
7
Kristensson, Per
7
Lievens, Annouk
7
Loureiro, Sandra Maria Correia
7
Malthouse, Edward C.
7
Nambisan, Satish
7
Pham Ngoc Thuy
7
Raasch, Christina
7
Rather, Raouf Ahmad
7
Tronvoll, Bård
7
Vargo, Stephen L.
7
Bilgram, Volker
6
Bretschneider, Ulrich
6
Busser, James A.
6
Franke, Nikolaus
6
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Journal of service theory and practice : JSTP
3
Journal of marketing management : MM
1
Journal of retailing and consumer services
1
Wirtschaftswissenschaftliche Nachhaltigkeitsforschung
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ECONIS (ZBW)
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1
Customer engagement behaviors : the role of service convenience, fairness and quality
Roy, Sanjit
;
Shekhar, Vaibhav
;
Lassar, Walfried M.
; …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 293-304
Persistent link: https://www.econbiz.de/10011904450
Saved in:
2
Bridging and transcending co-creation and engagement
Conduit, Jodie
(
ed.
);
Chen, Tom
(
ed.
)
-
2017
Persistent link: https://www.econbiz.de/10011730587
Saved in:
3
Guest editorial: Transcending and bridging co-creation and engagement : conceptual and empirical insights
Conduit, Jodie
;
Chen, Tom
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
4
,
pp. 714-720
Persistent link: https://www.econbiz.de/10011730593
Saved in:
4
The beginning of value co-creation : understanding dynamics, efforts and betterment
Chen, Tom
;
Yang, Shirley Ou
;
Leo, Cheryl
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
6
,
pp. 1145-1166
Persistent link: https://www.econbiz.de/10011811529
Saved in:
5
Experience sharing
Chen, Tom
;
Drennan, Judy
;
Andrews, Lynda
- In:
Journal of marketing management : MM
28
(
2012
)
13/14
,
pp. 1535-1552
Persistent link: https://www.econbiz.de/10009697984
Saved in:
6
Nachhaltigkeitsinnovation durch Nutzerintegration
Belz, Frank
(
contributor
);
Arnold, Marlen
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009382662
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