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~person:"Ashwin, Sarah"
~subject:"Service quality"
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Ashwin, Sarah
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European journal of industrial engineering : EJIE
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Integrating fuzzy analytical hierarchy process and data envelopment analysis for performance management in automobile repair shops
Parameshwaran, R.
;
Srinivasan, P. S. S.
;
Punniyamoorthy, M.
- In:
European journal of industrial engineering : EJIE
3
(
2009
)
4
,
pp. 450-467
Persistent link: https://www.econbiz.de/10003904444
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