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~person:"Aviv, Itzhak"
~person:"Back, Andrea"
~subject:"Project management"
~subject:"Social Web"
~type_genre:"Case study"
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Project management
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Betriebliches Informationssystem
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Aviv, Itzhak
Back, Andrea
Tochtermann, Klaus
5
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4
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3
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Customer relationship management and the social and semantic web : enabling cliens conexus
1
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ECONIS (ZBW)
4
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1
Web 2.0 und Social Media in der Unternehmenspraxis : Grundlagen, Anwendungen und Methoden mit zahlreichen Fallstudien
Back, Andrea
;
Gronau, Norbert
;
Tochtermann, Klaus
-
2012
-
3., vollständig überarbeitete Auflage
Persistent link: https://www.econbiz.de/10014008918
Saved in:
2
Knowledge
-driven customer support services : a socio-engineering approach
Aviv, Itzhak
;
Levy, Meira
;
Hadar, Irit
- In:
Customer relationship management and the social and …
,
(pp. 23-38)
.
2012
Persistent link: https://www.econbiz.de/10009377135
Saved in:
3
Web 2.0 in der Unternehmenspraxis : Grundlagen, Fallstudien und Trends zum Einsatz von Social Software
Back, Andrea
(
ed.
);
Gronau, Norbert
(
ed.
); …
-
2009
-
2., aktualisierte Auflage
Persistent link: https://www.econbiz.de/10014011810
Saved in:
4
Web 2.0 in der Unternehmenspraxis : Grundlagen, Fallstudien und Trends zum Einsatz von Social Software
Back, Andrea
(
ed.
);
Gronau, Norbert
(
ed.
); …
-
2008
Persistent link: https://www.econbiz.de/10003608374
Saved in:
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