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~person:"Aviv, Itzhak"
~person:"Bigliardi, Barbara"
~subject:"Project management"
~subject:"Social Web"
~type_genre:"Case study"
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Customer relationship management and the social and semantic web : enabling cliens conexus
1
Measuring business excellence : the journal of organizational performance management
1
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ECONIS (ZBW)
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ICTs and
knowledge
management
: an Italian case study of a construction company
Bigliardi, Barbara
;
Dormio, Alberto Ivo
;
Galati, Francesco
- In:
Measuring business excellence : the journal of …
14
(
2010
)
3
,
pp. 16-29
Persistent link: https://www.econbiz.de/10008654882
Saved in:
2
Knowledge
-driven customer support services : a socio-engineering approach
Aviv, Itzhak
;
Levy, Meira
;
Hadar, Irit
- In:
Customer relationship management and the social and …
,
(pp. 23-38)
.
2012
Persistent link: https://www.econbiz.de/10009377135
Saved in:
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