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~person:"Béal, Mathieu"
~person:"Kramer, Markus S."
~subject:"Supplier relationship management"
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Supplier relationship management
Customer service
4
Kundenservice
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Lieferantenmanagement
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2
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Customer satisfaction
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Dienstleistungsqualität
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Béal, Mathieu
Kramer, Markus S.
Helmke, Stefan
7
Dangelmaier, Wilhelm
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Grunwald, Guido
3
Limbeck, Martin
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Muther, Andreas
3
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Marketing letters : a journal of research in marketing
1
Marktorientiertes F-&-E-Management
1
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ECONIS (ZBW)
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The effects of relationship length on customer profitability after a service recovery
Béal, Mathieu
;
Sabadie, William
;
Grégoire, Yany
- In:
Marketing letters : a journal of research in marketing
30
(
2019
)
3/4
,
pp. 293-305
Persistent link: https://www.econbiz.de/10012144812
Saved in:
2
Produkterfolg durch customer focus
Kramer, Markus S.
-
1996
Persistent link: https://www.econbiz.de/10000927315
Saved in:
3
Customer Focus von Zulieferunternehmungen
Kramer, Markus S.
-
1995
Persistent link: https://www.econbiz.de/10000915174
Saved in:
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