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~person:"Büttgen, Marion"
~person:"Hamzelu, Bahman"
~person:"Hyysalo, Sampsa"
~person:"Kleinaltenkamp, Michael"
~person:"Leimeister, Jan Marco"
~subject:"Behaviour"
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Journal of retailing and consumer services
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Understanding effects of co-creation on cognitive, affective and behavioral evaluations in service recovery : an ethnocultural analysis
Gohary, Ali
;
Hamzelu, Bahman
;
Pourazizi, Lida
;
Hanzaee, …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 182-198
Persistent link: https://www.econbiz.de/10011528630
Saved in:
2
Kundenintegration in den Dienstleistungsprozess : eine verhaltenswissenschaftliche Untersuchung
Büttgen, Marion
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003480586
Saved in:
3
Kundenintegration in den Dienstleistungsprozess : Eine verhaltenswissenschaftliche Untersuchung
Büttgen, Marion
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10013515534
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