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~person:"Babakus, Emin"
~person:"Yoon, Hye Hyun"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Tourism employees
17
Tourismusberufe
17
Hotel industry
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Hotellerie
15
Arbeitszufriedenheit
12
Job satisfaction
12
Employee retention
7
Mitarbeiterbindung
7
Arbeitsverhalten
6
Leistungsmotivation
6
Work behaviour
6
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Arbeitskräfte
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Workforce
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Deluxe hotel
4
Stress
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Arbeitsmobilität
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Beziehungsmarketing
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Emotion
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Gastgewerbe
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Hospitality industry
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Job engagement
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Labour mobility
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Turnover intent
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Burnout
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Customer satisfaction
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Engagement
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Human Resource Management
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Intelligence
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Intelligenz
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Kundenzufriedenheit
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Personality psychology
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Personalmanagement
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Persönlichkeitspsychologie
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Babakus, Emin
Yoon, Hye Hyun
Karatepe, Osman M.
9
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International journal of hospitality management
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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The effects of organizational and personal resources on stress, engagement, and job outcomes
Karatepe, Osman M.
;
Yavas, Ugur
;
Babakus, Emin
;
Deitz, …
- In:
International journal of hospitality management
74
(
2018
),
pp. 147-161
Persistent link: https://www.econbiz.de/10011924635
Saved in:
2
Improving frontline service employees' innovative behavior using conflict management in the hospitality industry : the mediating role of engagement
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 498-507
Persistent link: https://www.econbiz.de/10011903598
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