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~person:"Babakus, Emin"
~subject:"Emotion"
~subject:"Konsumentenverhalten"
~subject:"Salespeople"
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Babakus, Emin
Gustafsson, Anders
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European journal of marketing : EJM
1
The service industries journal
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Effects of frontline employee role overload on customer responses and sales performance : moderator and mediators
Jha, Subhash
;
Balaji, M. S.
;
Yavas, Ugur
;
Babakus, Emin
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 282-303
Persistent link: https://www.econbiz.de/10011661678
Saved in:
2
Customer orientation as a buffer against job burnout
Babakus, Emin
;
Yavas, Ugur
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 5-16
Persistent link: https://www.econbiz.de/10009427718
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