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~person:"Baron, Opher"
~person:"Kistner, Klaus-Peter"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Baron, Opher
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Customer acquisition, retention, and service access quality : optimal advertising, capacity level, and capacity allocation
Afèche, Philipp
;
Araghi, Mojtaba
;
Baron, Opher
- In:
Manufacturing & service operations management : M & SOM
19
(
2017
)
4
,
pp. 674-691
Persistent link: https://www.econbiz.de/10011770629
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