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~person:"Bateman, Nicola"
~subject:"Dienstleistungsmarketing"
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Dienstleistungsmarketing
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Bateman, Nicola
Lusch, Robert F.
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Vargo, Stephen L.
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Toward a public service management : past, present, and future directions
Hodgkinson, Ian R.
;
Hannibal, Claire
;
Keating, Byron W.
; …
- In:
Journal of service management
28
(
2017
)
5
,
pp. 998-1023
Persistent link: https://www.econbiz.de/10011801854
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