//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Beck, Norbert"
~person:"Buhl, Hans Ulrich"
~type_genre:"Collection of articles of several authors"
~type_genre:"Ratgeber"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Returns management"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Customer service
2
Dienstleistungsqualität
2
Kundenservice
2
Service quality
2
Beziehungsmarketing
1
Competitive advantage
1
Consumer behaviour
1
Customer Behavior
1
Customer Experience Management
1
Customer Relationship Management
1
Customer satisfaction
1
Decision-making
1
Deutschland
1
Erfolgsfaktor
1
Germany
1
Intercultural Service Encounters
1
KMU
1
Klein- und Mittelbetrieb
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Relationship marketing
1
SME
1
Servicepolitik
1
Success factor
1
Wettbewerbsvorteil
1
more ...
less ...
Online availability
All
Free
1
Type of publication
All
Book / Working Paper
2
Type of publication (narrower categories)
All
Collection of articles of several authors
Ratgeber
Collection of articles written by one author
1
Guidebook
1
Hochschulschrift
1
Sammelwerk
1
Sammlung
1
more ...
less ...
Language
All
German
1
English
1
Author
All
Beck, Norbert
Buhl, Hans Ulrich
Helmke, Stefan
5
Hinterhuber, Hans H.
5
Bliemel, Friedhelm
3
Pepels, Werner
3
Bruhn, Manfred
2
Dangelmaier, Wilhelm
2
Gouthier, Matthias
2
Hecker, Falk
2
Kreuter, Dirk
2
Limbeck, Martin
2
Matzler, Kurt
2
Sickel, Christian
2
Thomas, Oliver
2
Uebel, Matthias
2
Ahmed, Mohi
1
Ammann, Paul
1
Applegate, Jane
1
Aun, Michael A.
1
Bacal, Robert
1
Barkawi, Karim
1
Beck, Johann
1
Beenken, Matthias
1
Berger, Werner
1
Biermann, Thomas
1
Blennemann, Friedhelm
1
Blümelhuber, Christian
1
Bodenstein, Gerhard
1
Brock, David
1
Brothers, Theresa
1
Bullinger, Hans-Jörg
1
Böhler, Klaus
1
Carson, Kathleen M.
1
Cook, Sarah
1
Corsten, Hans
1
Courvoisier, François H.
1
DeLisi, Rick
1
Dehr, Gunter
1
Detroy, Erich-Norbert
1
more ...
less ...
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
-
2019
Persistent link: https://www.econbiz.de/10012105262
Saved in:
2
Service ist sexy! : so machen Sie die Leistungen Ihres Unternehmens noch attraktiver
Beck, Johann
;
Beck, Norbert
-
2012
-
2., erw. Aufl.
Persistent link: https://www.econbiz.de/10009427247
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->