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~person:"Behrends, Thomas"
~person:"Dobbelstein, Thomas"
~subject:"Theorie"
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Beschwerde- und Reklamationsmanagement: Analyse und Maßnahmen dargestellt am Beispiel des Möbelhandels
Dobbelstein, Thomas
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Kundenbindung im Handel
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(pp. 283-314)
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1999
Persistent link: https://www.econbiz.de/10001440153
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