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~person:"Beise-Zee, Rian"
~person:"Davidson, Rob"
~subject:"Consumer behaviour"
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Consumer behaviour
Business travel
3
Customer satisfaction
3
Dienstleistungsqualität
3
Geschäftsreisen
3
Konsumentenverhalten
3
Kundenzufriedenheit
3
Service quality
3
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Job performance
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Market segmentation
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Marktsegmentierung
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Online reviews
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Beise-Zee, Rian
Davidson, Rob
Borghans, Lex
5
Romans, Margo
5
Sauermann, Jan
5
Wang, Yi-chieh
2
Bender, Alan R.
1
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1
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1
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Journal of hospitality marketing & management
1
Managing service quality : MSQ ; an international journal
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
3
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The effects of traveling for business on customer satisfaction with hotel services
Radojevic, Tijana
;
Stanisic, Nemanja
;
Stanic, Nenad
; …
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 326-341
Persistent link: https://www.econbiz.de/10011842080
Saved in:
2
Service responses to emotional states of business customers
Wang, Yi-chieh
;
Beise-Zee, Rian
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
1
,
pp. 43-61
Persistent link: https://www.econbiz.de/10009770752
Saved in:
3
Preencounter affective states of business travelers and service responses
Wang, Yi-chieh
;
Beise-Zee, Rian
- In:
Journal of hospitality marketing & management
22
(
2013
)
5/6
,
pp. 634-655
Persistent link: https://www.econbiz.de/10010127344
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