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~person:"Berry, Leonard L."
~subject:"Dienstleistungsinnovation"
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Dienstleistungsinnovation
Dienstleistung
12
Services
7
Product quality
5
Produktqualität
5
Marketing
4
Dienstleistungssektor
3
Dienstleistungsmarketing
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Dienstleistungsqualität
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Gesundheitsversorgung
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Gesundheitswesen
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Health care
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Health care system
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Kundendienst
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Management
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Service quality
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Services marketing
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Consumer behaviour
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Customer satisfaction
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Faktorenanalyse
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Forschung
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Berry, Leonard L.
Witell, Lars
10
Edvardsson, Bo
7
Gustafsson, Anders
7
Kristensson, Per
7
Patrício, Lia
5
Kowalkowski, Christian
4
Maglio, Paul P.
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Snyder, Hannah
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Anke, Jürgen
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Beverungen, Daniel
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Holmlid, Stefan
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Kindström, Daniel
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Krcmar, Helmut
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Lervik-Olsen, Line
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Möslein, Kathrin
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Spohrer, James C.
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Thomas, Oliver
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Trischler, Jakob
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Anderson, Laurel
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Andreassen, Tor Wallin
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Bettencourt, Lance A.
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Bossink, Bart
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Brown, Stephen Walter
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Calabretta, Giulia
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Carrubbo, Luca
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Clatworthy, Simon
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Colurcio, Maria
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Durst, Susanne
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Ernst, Gerhard
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Evenson, Shelley
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Fombelle, Paul
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Hidalgo Nuchera, Antonio
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Jaakkola, Elina
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Jonas, Julia M.
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Kamariotou, Maria
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Kerr, Don
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AMS review : official publication of the Academy of Marketing Science
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ECONIS (ZBW)
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Service innovation is urgent in healthcare
Berry, Leonard L.
- In:
AMS review : official publication of the Academy of …
9
(
2019
)
1/2
,
pp. 78-92
Persistent link: https://www.econbiz.de/10012113572
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