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~person:"Bessant, John R."
~person:"Toivonen, Marja"
~type:"article"
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Dienstleistungsinnovation
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Service innovation
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Bessant, John R.
Toivonen, Marja
Edvardsson, Bo
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Driving service productivity : value-creation through innovation
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Service innovation : novel ways of creating value in actor systems
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ECONIS (ZBW)
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Service ecosystems innovation in systemic perspective : transitions and coevolutions
Kijima, Kyoichi
;
Toivonen, Marja
;
Ruutu, Sampsa
- In:
Service innovation : novel ways of creating value in …
,
(pp. 51-67)
.
2016
Persistent link: https://www.econbiz.de/10011497320
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Social innovations : manifested in new services and in new system level interactions
Toivonen, Marja
- In:
Service systems science
,
(pp. 83-95)
.
2016
Persistent link: https://www.econbiz.de/10011578949
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3
Service productivity in the healthcare sector
Bessant, John R.
- In:
Driving service productivity : value-creation through …
,
(pp. 131-165)
.
2014
Persistent link: https://www.econbiz.de/10011337808
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4
Service tranformation through new information technology : information horizons revisited
Miles, Ian D.
;
Rush, Howard J.
;
Bessant, John R.
- In:
Driving service productivity : value-creation through …
,
(pp. 19-41)
.
2014
Persistent link: https://www.econbiz.de/10011337817
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