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~person:"Bhattacharya, Arijit"
~person:"Laroche, Michel"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Online retailing
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Online-Handel
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Consumer behaviour
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Konsumentenverhalten
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Internet marketing
6
Online-Marketing
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Online customer experience
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experiential values
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Animated images
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Bhattacharya, Arijit
Laroche, Michel
Barrio-García, Salvador del
3
Bilgihan, Anil
3
Carlson, Jamie
3
Che, Tong
3
Dholakia, Ruby R.
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Chen, Ja-Shen
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Dhingra, Sanjay
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Dominic, P. D. D.
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Fan, Qingji
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Gera, Rajat
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Ha, Young
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Hassanein, Khaled
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Law, Rob
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Global business review
1
International journal of retail & distribution management
1
Journal of global marketing
1
Journal of marketing communications
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ECONIS (ZBW)
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1
A framework of online customer experience : an Indian perspective
Bhattacharya, Arijit
;
Srivastava, Manjari
- In:
Global business review
21
(
2020
)
3
,
pp. 800-817
Persistent link: https://www.econbiz.de/10012259395
Saved in:
2
Customer experience in online shopping : a structural modeling approach
Bhattacharya, Arijit
;
Srivastava, Manjari
;
Verma, Sanjeev
- In:
Journal of global marketing
32
(
2019
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10012201003
Saved in:
3
Creating the right customer experience online : the influence of culture
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
Journal of marketing communications
24
(
2018
)
3
,
pp. 270-290
Persistent link: https://www.econbiz.de/10011852960
Saved in:
4
How customers respond to the assistive intent of an E-retailer?
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
International journal of retail & distribution management
42
(
2014
)
5
,
pp. 369-389
Persistent link: https://www.econbiz.de/10010384614
Saved in:
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