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~person:"Bijmolt, Tammo H. A."
~subject:"Relationship marketing"
~type_genre:"Collection of articles written by one author"
~type_genre:"Non-commercial literature"
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Relationship marketing
Customer service
3
E-commerce
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Electronic Commerce
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Kundenservice
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Online retailing
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Online-Handel
3
Consumer behaviour
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Einzelhandel
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Konsumentenverhalten
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Retail trade
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e-commerce
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product returns
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Beschwerdemanagement
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Beziehungsmarketing
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Complaint management
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Customer purchase behavior
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Distribution channel
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Multichannel customer behavior
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Product returns
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Sales promotion
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Schifffahrt
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Schifffahrtspolitik
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Shipping
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Shipping policy
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Spatial regression
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Verkaufsförderung
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Vertriebsweg
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discount
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fixed-fee shipping
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online retailing
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survival model
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Bijmolt, Tammo H. A.
Stiller, Michael
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Hirche, Christian F.
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Jacob, Frank
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Kaul, Surabhi
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When offline stores reduce online returns
Hirche, Christian F.
;
Bijmolt, Tammo H. A.
;
Gijsenberg, …
-
2021
Persistent link: https://www.econbiz.de/10012522241
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