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~person:"Bošnjak, Michael"
~person:"Briggs, Elten"
~subject:"Customer satisfaction"
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Customer satisfaction
Satisfaction
5
Zufriedenheit
5
Kundenzufriedenheit
4
Arbeitszufriedenheit
3
Job satisfaction
3
Lebensqualität
3
Quality of life
3
Tourism
3
Tourismus
3
Dienstleistungsqualität
2
Holiday behaviour
2
Service quality
2
Urlaubsverhalten
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subjective well-being
2
Arbeitszeit
1
Betrieblicher Konflikt
1
Beziehungsmarketing
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Business services
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Disconfirmation
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Economic satisfaction
1
Familie-Beruf
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Freizeit
1
Freizeitverhalten
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Freizeitwirtschaft
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Leisure
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Leisure behaviour
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Leisure industries
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Relationship marketing
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Salespeople
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Satisfaction formation
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Service satisfaction
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Social exchange theory
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Social satisfaction
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Sport
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Sport tourism
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Sports
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Sporttourismus
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Stress
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Bošnjak, Michael
Briggs, Elten
Sirgy, M. Joseph
7
Lee, Wang-Sheng
6
Svensson, Göran
6
McKinnish, Terra G.
5
Chen, Chun-Chu
4
McColl-Kennedy, Janet R.
4
Schiele, Holger
4
Yu, Grace B.
4
Alrawadieh, Zaid
3
Altinay, Levent
3
Benjamin, Daniel J.
3
Billström, Anders
3
Botti, Simona
3
Chadi, Adrian
3
Faro, David
3
Foster, Gigi
3
Grunert, Klaus G.
3
Gu, Yangjie
3
Heffetz, Ori
3
Hetschko, Clemens
3
Kimball, Miles S.
3
Mysen, Tore
3
Petrick, James F.
3
Pulles, Niels J.
3
Rindell, Anne
3
Stratton, Leslie S.
3
Su, LuJun
3
Szembrot, Nichole
3
Aksoy, Lerzan
2
Arboleda, Ana M.
2
Arici, Hasan Evrim
2
Brams, Steven J.
2
Burns, David J.
2
Burton, Jamie
2
Cain, Lisa
2
Chen, Lung Hung
2
Chen, Xiaohong
2
Clark, Andrew E.
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
The journal of business & industrial marketing
1
The service industries journal
1
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ECONIS (ZBW)
4
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A preregistered study of the effect of shopping satisfaction during leisure travel on satisfaction with life overall : the mitigating role of financial concerns
Yu, Grace B.
;
Sirgy, M. Joseph
;
Bošnjak, Michael
;
Lee, …
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
3
,
pp. 639-655
Persistent link: https://www.econbiz.de/10012492350
Saved in:
2
The effects of holiday leisure travel on subjective well-being : the moderating role of experience sharing
Yu, Grace B.
;
Sirgy, M. Joseph
;
Bošnjak, Michael
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
8
,
pp. 1677-1691
Persistent link: https://www.econbiz.de/10012625575
Saved in:
3
A framework of satisfaction for continually delivered business services
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
Saved in:
4
Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
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