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~person:"Bode, Christoph"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Lieferantenmanagement
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Bode, Christoph
Kashyap, Anil K.
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Kovrijnykh, Natalia
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Gil Saura, Irene
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Journal of business logistics : JBL
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ECONIS (ZBW)
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Driving trucks and driving sales? : the impact of delivery personnel on customer purchase behavior
Bode, Christoph
;
Lindemann, Eckhard
;
Wagner, Stephan M.
- In:
Journal of business logistics : JBL
32
(
2011
)
1
,
pp. 99-114
Persistent link: https://www.econbiz.de/10009012765
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