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~person:"Bolte, Tim"
~person:"Jacquemin, Axel"
~subject:"Controlling"
~type_genre:"Hochschulschrift"
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CRM und
Call
Center
: beziehungsorientiertes Controlling auf Basis medialer Interaktion
Bolte, Tim
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2002
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001724793
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