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~person:"Bonn, Mark Andrew"
~person:"Frenkel, Stephen J."
~subject:"Relationship marketing"
~subject:"Working conditions"
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Relationship marketing
Working conditions
Dienstleistungsberufe
4
Service workers
4
Arbeitnehmerschutz
2
Arbeitsbedingungen
2
Arbeitsuche
2
Beschäftigungssystem
2
Dienstleistungshandel
2
Employment protection
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Employment system
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Gastronomie
2
Job search
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Labour standards
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Restaurant industry
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Sozialstandards
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Tourism employees
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Tourismusberufe
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Trade in services
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Arbeitsmobilität
1
Arbeitsverhalten
1
Arbeitszufriedenheit
1
Beziehungsmarketing
1
Burnout
1
Customer incivility
1
Customer service
1
Dienstleistungsqualität
1
Emotion
1
Emotional exhaustion
1
Emotional intelligence
1
Employee retention
1
Intelligence
1
Intelligenz
1
Job satisfaction
1
Kundenservice
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Labour mobility
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Mitarbeiterbindung
1
Organizational behaviour
1
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1
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Bonn, Mark Andrew
Frenkel, Stephen J.
Dunkel, Wolfgang
3
Korczynski, Marek
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2
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2
Bove, Liliana L.
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1
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The Oxford handbook of work and organization
2
International journal of hospitality management
1
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ECONIS (ZBW)
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The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention
Han, Su-Jin
;
Bonn, Mark Andrew
;
Cho, Meehee
- In:
International journal of hospitality management
52
(
2016
),
pp. 97-106
Persistent link: https://www.econbiz.de/10011442825
Saved in:
2
Service Workers in Search of Decent Work
Frenkel, Stephen J.
- In:
The Oxford handbook of work and organization
.
2009
Persistent link: https://www.econbiz.de/10012886062
Saved in:
3
Service workers in search of decent work
Frenkel, Stephen J.
- In:
The Oxford handbook of work and organization
,
(pp. 356-375)
.
2005
Persistent link: https://www.econbiz.de/10003237033
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