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~person:"Borenstein, Severin"
~subject:"United States"
~type_genre:"Aufsatz im Buch"
~type_genre:"Rezension"
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The service productivity and quality challenge
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The economics of customer lock-in and market power in services
Borenstein, Severin
;
MacKie-Mason, Jeffrey K.
;
Netz, …
- In:
The service productivity and quality challenge
,
(pp. 225-250)
.
1995
Persistent link: https://www.econbiz.de/10001596531
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