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~person:"Briggs, Elten"
~subject:"Supplier relationship management"
~subject:"United States"
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Supplier relationship management
United States
Austauschtheorie
2
Social exchange theory
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Betriebliche Wertschöpfung
1
Beziehungsmarketing
1
Cultural identity
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Customer service
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Dienstleistungsqualität
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Briggs, Elten
Conconi, Paola
4
Irwin, Douglas A.
4
Kirchsteiger, Georg
4
Trimarchi, Lorenzo
4
Zanardi, Maurizio
4
Chiaburu, Dan S.
3
DeRemer, David
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Della Vigna, Stefano
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List, John A.
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Malmendier, Ulrike
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Rao, Gautam
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3
Byrne, Zinta S.
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Henke, John W.
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Hung, Kuo-ting
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Journal of business research : JBR
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Journal of service research : JSR
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Shared ethnicity effects on service encounters : a study across three US subcultures
Montoya, Detra Y.
;
Briggs, Elten
- In:
Journal of business research : JBR
66
(
2013
)
3
,
pp. 314-320
Persistent link: https://www.econbiz.de/10009720304
Saved in:
2
Service performance-loyalty intentions link in a business-to-business context : the role of relational exchange outcomes and customer characteristics
Briggs, Elten
;
Grisaffe, Douglas
- In:
Journal of service research : JSR
13
(
2010
)
1
,
pp. 37-51
Persistent link: https://www.econbiz.de/10003959015
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