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~person:"Brown, Stanley A."
~source:"usbk"
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Kundenmanagement
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Electronic Commerce
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Brown, Stanley A.
Homburg, Christian
19
Bruhn, Manfred
12
Belz, Christian
8
Peppers, Don
8
Rogers, Martha
8
Schüller, Anne M.
8
Hinterhuber, Hans H.
7
Bauer, Hans H.
6
Geffroy, Edgar K.
6
Helmke, Stefan
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Muther, Andreas
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Stone, Merlin
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Wildemann, Horst
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Zemke, Ron
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Cook, Sarah
5
Eggert, Andreas
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Gouthier, Matthias H. J.
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Hippner, Hajo
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Piller, Frank Thomas
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Reichwald, Ralf
5
Stauss, Bernd
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Töpfer, Armin
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Bullinger, Hans-Jörg
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Christopher, Martin
4
Fink, Klaus-J.
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Fuchs, Gerhard
4
Goldman, Steven L.
4
Günter, Bernd
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Karmasin, Helene
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Keuper, Frank
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Meffert, Heribert
4
Nohr, Holger
4
Payne, Adrian
4
Pompe, Hans-Georg
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Uebel, Matthias
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Whiteley, Richard C.
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Anderson, Kristin
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Bailey, Keith
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USB Cologne (EcoSocSci)
ECONIS (ZBW)
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Performance driven CRM : how to make your customer relationship management vision a reality
Brown, Stanley A.
;
Gulycz, Moosha
-
2002
Persistent link: https://www.econbiz.de/10004747660
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2
Customer relationship management : a strategic imperative in the world of e-business
Brown, Stanley A.
(
contributor
)
-
2000
Persistent link: https://www.econbiz.de/10004557722
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3
Strategic customer care : an evolutionary approach to increasing customer value and profitability
Brown, Stanley A.
-
1999
Persistent link: https://www.econbiz.de/10004053096
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