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~person:"Bruch, Heike"
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Bruch, Heike
Strausz, Roland
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Kundenemotionen und Mitarbeitermotivation : Produktivitätssteigerung durch kundenzentrierte Unternehmensführung
Preusser, Ivonne
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2017
Persistent link: https://www.econbiz.de/10011536556
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