Austin, Lucinda L. (ed.); Jin, Yan (ed.) - 2022 - Second edition
reputation, issues management, and crisis management is built on a positive corporate culture / Michael B. Goodman -- Handling … considerations : The role of public relations leadership in effective social media and crisis communication management / Juan Meng …-based images in a crisis / Melissa Janoske -- Section IV-E. Political : Exploring crisis management via Twitter in the age of …