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~person:"Bruhn, Manfred"
~source:"econis"
~subject:"Deutschland"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
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Marketing im Dialog : neue Herausforderungen an die marktorientierte Führung ; Dokumentation des 4. Münsteraner Marketing-Sysmposiums "Marktorientierte Führung im Umbruch - neue Herausforderungen an das Marketin" aus Anlaß des 25-jährigen Bestehens des Instituts für Marketing an der Westfälischen Wilhelms-Universität Münster am 15. Oktober 1994
1
Service quality and management
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ECONIS (ZBW)
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Sales-related benefit-analysis of service quality investments : the moderating role of customer relationship type
Bruhn, Manfred
;
Georgi, Dominik
- In:
Service quality and management
,
(pp. 277-300)
.
1999
Persistent link: https://www.econbiz.de/10001407700
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Qualitätsmanagement
von Dienstleistungsunternehmen : Herausforderungen aus Sicht der Marketingwissenschaft und -praxis ; (Dialogvortrag)
Bruhn, Manfred
- In:
Marketing im Dialog : neue Herausforderungen an die …
,
(pp. 109-149)
.
1995
Persistent link: https://www.econbiz.de/10001291667
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