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~person:"Bruhn, Manfred"
~subject:"Quality management"
~type_genre:"Book section"
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Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
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Serviceorientierung im Unternehmen : eine Einführung in die theoretischen und praktischen Problemstellungen
Stauss, Bernd
;
Bruhn, Manfred
- In:
Serviceorientierung im Unternehmen : Forum …
,
(pp. 3-32)
.
2010
Persistent link: https://www.econbiz.de/10003943198
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