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~person:"Bujisic, Milos"
~source:"econis"
~subject:"Dienstleistungsqualität"
~subject:"Konsumentenverhalten"
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Search: subject:"Konsumentenverhalten"
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Dienstleistungsqualität
Konsumentenverhalten
Consumer behaviour
11
Customer satisfaction
7
Kundenzufriedenheit
7
Service quality
7
Gastronomie
3
Hotel industry
3
Hotellerie
3
Restaurant industry
3
Airport
2
Emotion
2
Enjoyment
2
Flughafen
2
Holiday behaviour
2
Mobile communications
2
Mobilkommunikation
2
Satisfaction
2
Servicescape
2
Urlaubsverhalten
2
Viral marketing
2
Virales Marketing
2
Advertising
1
Airport service quality
1
Airport technology
1
Ambience
1
Angst
1
Anxiety
1
Arbeitszufriedenheit
1
Attitudes
1
Beliefs
1
Beschwerdemanagement
1
Beziehungsmarketing
1
Brand image
1
Complaint management
1
Computer-generated images
1
Confidence
1
Consumer comments
1
Consumer decisions
1
Consumer emotions
1
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7
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Article
11
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Article in journal
11
Aufsatz in Zeitschrift
11
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English
11
Author
All
Bujisic, Milos
Han, Heesup
115
Belk, Russell W.
107
Mattila, Anna S.
95
Grunert, Klaus G.
92
Lusk, Jayson L.
82
Phau, Ian
80
Huber, Frank
79
Gierl, Heribert
78
Bauer, Hans H.
77
Herrmann, Andreas
76
Usman, Osly
76
Sheth, Jagdish N.
74
Wiedmann, Klaus-Peter
73
Grewal, Dhruv
69
Khare, Arpita
69
Bagozzi, Richard P.
67
Dwivedi, Yogesh Kumar
66
Loureiro, Sandra Maria Correia
65
Nayga, Rodolfo M.
65
Foxall, Gordon R.
63
Wansink, Brian
63
Agarwal, Sumit
62
Septianto, Felix
62
Stavins, Joanna
61
Paul, Justin
58
Jang, Soocheong
57
Janssen, Maarten C. W.
55
Laroche, Michel
55
Verhoef, Peter C.
55
Ko, Eunju
54
Pelsmacker, Patrick de
54
Chintagunta, Pradeep K.
53
Warlop, Luk
53
Walsh, Gianfranco
52
Thøgersen, John
51
Krishna, Aradhna
50
Rajagopal
50
Rock, Bram de
48
Hollebeek, Linda D.
47
Kim, Jungkeun
47
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International journal of contemporary hospitality management
2
International journal of hospitality management
1
Journal of advertising
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Journal of revenue and pricing management
1
Technological forecasting & social change : an international journal
1
The journal of consumer marketing
1
Tourism management : research, policies, practice
1
Tourism review : the official journal of the AIEST
1
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ECONIS (ZBW)
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1
Towards a lifestyle experience : a phenomenological conceptualization and scale development in the hotel context
Li, Yizhi
;
Kandampully, Jay
;
Liu, Qing
;
Bujisic, Milos
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012648440
Saved in:
2
How color affects the effectiveness of taste - versus health-focused restaurant advertising messages
Wang, Bin
;
Liu, Qing
;
Kandampully, Jay
;
Bujisic, Milos
- In:
Journal of advertising
49
(
2020
)
5
,
pp. 557-574
Persistent link: https://www.econbiz.de/10012424338
Saved in:
3
It's raining complaints! : how weather factors drive consumer comments and word-of-mouth
Bujisic, Milos
;
Bogicevic, Vanja
;
Parsa, H. G.
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
5
,
pp. 656-681
Persistent link: https://www.econbiz.de/10012053330
Saved in:
4
Satisfaction and positive emotions : a comparison of the influence of hotel guests' beliefs and attitudes on their satisfaction and emotions
Sukhu, Anupama
;
Choi, Hyeyoon
;
Bujisic, Milos
; …
- In:
International journal of hospitality management
77
(
2019
),
pp. 51-63
Persistent link: https://www.econbiz.de/10011988431
Saved in:
5
Impact of computer-generated images on LODGSCAPE perceptions and visit intentions
Bogicevic, Vanja
;
Bujisic, Milos
;
Choi, Hyeyoon
;
Smith, …
- In:
Journal of hospitality marketing & management
26
(
2017
)
4
,
pp. 416-442
Persistent link: https://www.econbiz.de/10011707127
Saved in:
6
"Hobson's choice" servicescape : consumer anxiety and enjoyment
Bujisic, Milos
;
Bogicevic, Vanja
;
Yang, Wan
;
Cobanoglu, …
- In:
The journal of consumer marketing
34
(
2017
)
7
,
pp. 577-590
Persistent link: https://www.econbiz.de/10011808311
Saved in:
7
The impact of traveler-focused airport technology on traveler satisfaction
Bogicevic, Vanja
;
Bujisic, Milos
;
Bilgihan, Anil
;
Yang, Wan
- In:
Technological forecasting & social change : an …
123
(
2017
),
pp. 351-361
Persistent link: https://www.econbiz.de/10011898199
Saved in:
8
The effect of the type-pricing strategy on perceived price fairness and behavioral outcomes in beverage establishments
Bujisic, Milos
;
Bilgihan, Anil
;
Hutchinson, Joe
- In:
Journal of revenue and pricing management
13
(
2014
)
1
,
pp. 35-60
Persistent link: https://www.econbiz.de/10010349037
Saved in:
9
Not all smiles are created equal : investigating the effects of display authenticity and service relationship on customer tipping behavior
Bujisic, Milos
;
Wu, Luorong
;
Mattila, Anna
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 293-306
Persistent link: https://www.econbiz.de/10010250181
Saved in:
10
The effects of restaurant quality attributes on consumer behavioral intentions
Bujisic, Milos
;
Hutchinson, Joe
;
Parsa, H. G.
- In:
International journal of contemporary hospitality management
26
(
2014
)
8
,
pp. 1270-1291
Persistent link: https://www.econbiz.de/10010467913
Saved in:
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