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~person:"Burgess, John"
~person:"Garcés-Conejos Blitvich, Pilar"
~person:"Koole, Ger M."
~type_genre:"Collection of articles of several authors"
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Technology mediated service encounters
Garcés-Conejos Blitvich, Pilar
(
ed.
); …
-
2019
Persistent link: https://www.econbiz.de/10012018783
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2
Developments in the call centre industry : analysis, changes, and challenges
Burgess, John
(
contributor
);
Connell, Julia
(
contributor
)
-
2006
Persistent link: https://www.econbiz.de/10003212015
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