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~person:"Caldwell, Cam"
~subject:"USA"
~type_genre:"Book section"
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A service quality case study : what not to do
Anderson, Verl
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Caldwell, Cam
- In:
Competitive advantage : strategies, management and …
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(pp. 239-248)
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2017
Persistent link: https://www.econbiz.de/10011732344
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