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~person:"Caldwell, Nigel"
~person:"Macintyre, Mairi"
~type_genre:"Book section"
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Macintyre, Mairi
;
Parry, Glenn
;
Angelis, Jannis
- In:
Service design and delivery
,
(pp. 167-169)
.
2011
Persistent link: https://www.econbiz.de/10009011799
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2
Complex deployed responsive service
Parry, Glenn
;
McLening, Marc
;
Caldwell, Nigel
;
Thompson, Rob
- In:
Service design and delivery
,
(pp. 95-117)
.
2011
Persistent link: https://www.econbiz.de/10009011812
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3
Understanding services and the customer response
Dhaliwal, Jagdeesh S.
;
Macintyre, Mairi
;
Parry, Glenn
- In:
Service design and delivery
,
(pp. 1-18)
.
2011
Persistent link: https://www.econbiz.de/10009011831
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