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~person:"Casidy, Riza"
~subject:"Business-to-business marketing"
~subject:"Konsumentenverhalten"
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Business-to-business marketing
Konsumentenverhalten
Bibliometrics
2
Bibliometrie
2
Consumer behaviour
2
B-to-B-Marketing
1
B2B buyer behavior
1
Beschwerdemanagement
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Complaint management
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Consumer behavior
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Consumer forgiveness
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Customer satisfaction
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Customer service
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Customer service journey
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Dienstleistungsqualität
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Kundenzufriedenheit
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Lieferantenmanagement
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Literature review
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Casidy, Riza
Paul, Justin
5
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Rahman, Zillur
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Thaichon, Park
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Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of service theory and practice
1
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ECONIS (ZBW)
2
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Factors influencing consumer forgiveness : a systematic
literature
review
and directions for future research
Kim, Yungchul
;
Ho, Ting Hin
;
Tan, Lay Peng
;
Casidy, Riza
- In:
Journal of service theory and practice
33
(
2023
)
5
,
pp. 601-628
Persistent link: https://www.econbiz.de/10014339764
Saved in:
2
Leveraging consumer behavior research to forge new insights into B2B buyer behavior : contextualizing extant research and developing a research agenda
Mohan, Mayoor
;
Casidy, Riza
;
Thaichon, Park
;
Nyadzayo, …
- In:
Industrial marketing management : the international …
105
(
2022
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013494009
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