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~person:"Chadha, Suresh K."
~person:"Dechant, Andrea"
~subject:"Consumer behaviour"
~subject:"Entscheidungsbaum"
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Consumer behaviour
Entscheidungsbaum
Beziehungsmarketing
2
Konsumentenverhalten
2
Relationship marketing
2
customer churn
2
Competition
1
Customer satisfaction
1
Dienstleistungsqualität
1
Digitale Dienste
1
Internet
1
Kundenzufriedenheit
1
Mobile communications
1
Mobile number portability
1
Mobile phone
1
Mobilkommunikation
1
Mobiltelefon
1
Service quality
1
Social Web
1
Social web
1
Switching behaviour
1
Telecommunications
1
Telecommunications industry
1
Telekommunikation
1
Telekommunikationssektor
1
Theorie
1
Theory
1
Web-based service
1
Wechselverhalten
1
Wettbewerb
1
customer retention
1
customer satisfaction
1
mobile telecommunication companies
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online dating
1
positive churn
1
switching
1
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Chadha, Suresh K.
Dechant, Andrea
Baugh, Brian
3
Baker, Scott R.
2
Sammon, Marco C.
2
Baker, Scott
1
Becker, Jan U.
1
Bhandari, Namita
1
Buchkremer, Rüdiger
1
Chen, Chih-Yi
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Jin, Haofeng
1
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Kreische, Josephine
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1
Meinert, Phil
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Mohammadi, Ali
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Mommers, Markus
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Journal of service research
1
Paradigm : the journal of Institute of Management Technology
1
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ECONIS (ZBW)
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Positive customer churn : an application to online dating
Dechant, Andrea
;
Spann, Martin
;
Becker, Jan U.
- In:
Journal of service research
22
(
2019
)
1
,
pp. 90-100
Persistent link: https://www.econbiz.de/10012005779
Saved in:
2
Determinants of customer switching towards mobile number portability
Chadha, Suresh K.
;
Bhandari, Namita
- In:
Paradigm : the journal of Institute of Management Technology
18
(
2014
)
2
,
pp. 199-219
Persistent link: https://www.econbiz.de/10011760600
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