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~person:"Chan, Peter C."
~subject:"Quality management"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
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Search: subject_exact:"DV-Dienstleistung"
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Chan, Peter C.
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Information resources management ; Vol. 3
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ECONIS (ZBW)
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Aligning Six Sigma and ITIL to improve IT service management
Chan, Peter C.
;
Durant, Shauntell R.
;
Gall, Verna Mae
; …
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2010
Persistent link: https://www.econbiz.de/10003979272
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