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~person:"Chatain, Olivier"
~person:"Quack, Sigrid"
~subject:"Relationship marketing"
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Demand fluctuations, capacity constraints and repeated interaction : an empirical analysis of service quality adjustments
Chatain, Olivier
;
Eizenberg, Alon
-
2015
Persistent link: https://www.econbiz.de/10010533049
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2
Extracting value from client relationships : competition, expertise and cross-selling in the UK corporate legal market
Chatain, Olivier
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003565252
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