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~person:"Chen, Andrew N. K."
~person:"Clow, Kenneth E."
~subject:"Customer satisfaction"
~subject:"Usability"
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Customer satisfaction
Usability
Benutzerschnittstelle
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User interface
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Benutzerfreundlichkeit
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Consumer behaviour
1
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E-commerce
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Electronic Commerce
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Elektronischer Datenaustausch
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Interactive media
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Chen, Andrew N. K.
Clow, Kenneth E.
Bharati, Pratyush
2
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2
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2
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2
Dellaert, Benedict G. C.
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Journal of internet commerce
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Journal of management information systems : JMIS
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ECONIS (ZBW)
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Usability design and psychological ownership of a virtual world
Lee, Younghwa
;
Chen, Andrew N. K.
- In:
Journal of management information systems : JMIS
28
(
2011/12
)
3
,
pp. 269-307
Persistent link: https://www.econbiz.de/10009508758
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2
Web site interaction satisfaction : scale development considerations
Lascu, Dana-Nicoleta
;
Clow, Kenneth E.
- In:
Journal of internet commerce
7
(
2008
)
3
,
pp. 359-378
Persistent link: https://www.econbiz.de/10003780053
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