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~person:"Chen, Kaung-hwa"
~subject:"Consumer behaviour"
~type_genre:"Article in journal"
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Consumer behaviour
Australia
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Customer satisfaction
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Chen, Kaung-hwa
Moschis, George P.
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International journal of contemporary hospitality management
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International journal of hospitality management
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ECONIS (ZBW)
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Investigating the wellness tourism factors in hot spring hotel customer service
Chen, Kaung-hwa
;
Chang, Feng-hsiang
;
Wu, Chihkang
- In:
International journal of contemporary hospitality management
25
(
2013
)
7
,
pp. 1092-1114
Persistent link: https://www.econbiz.de/10010194874
Saved in:
2
Essential customer service factors and the segmentation of older visitors within wellness tourism based on hot springs hotels
Chen, Kaung-hwa
;
Liu, Hsiou-hsiang
;
Chang, Feng-hsiang
- In:
International journal of hospitality management
35
(
2013
),
pp. 122-132
Persistent link: https://www.econbiz.de/10010225832
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